- We have 750 trained interviewers with whom we cooperate in the long term. The most experienced of them we choose to participate on Mystery Shopping studies. Our interviewer´s network covers all regions, we offer a Mystery Shopper for all sorts of tasks and we are able to perform even demanding inquiries including the B2B segment, financial and telecommunication services.
- Interviewers are long-term external collaborators of ppm factum. All our interviewers are regularly undergoing training, their work is periodically evaluated.
- Before starting a project we prepare the taylor-made training for the selected interviewers. Its purpose is to make them closely familiar with the methodology and objectives of the project.